As a dedicated professional with a diverse background in customer service and operational support, I specialize in assisting both teachers and students with managing their accounts and digital subscriptions through chat and email. With experience as a Jr. Associate in Operations, I also help customers secure hotel accommodations with ease. Additionally, as a Customer Service Representative, I handle order placements, track deliveries, and process replacements and refunds, all while ensuring clear and effective communication through calls and chat. My goal is always to provide seamless support and exceptional service across all channels.
