Experience
- Reservation Officer (3 years) (-----------)
- Teammate/CSR (2 years) (-----------)
- Team Leader (4 years) (2022-present)
Here's what I can bring to the table:
- Expertise in chat and email support
- Critical Thinking and Emotional Intelligence
- Time Management and Strong Organizational Skills
- Attention to details
- Ability to perform admin task
- Adaptable and complete Deliverables within timeline
Tools that I am proficient with:
- Google Workspace (Gmail, Drive, Meet, Docs, Sheets, etc.)
- Microsoft Office (Word, Excel, etc)
- DirectwithHotel
- Siteminder Channel Manager
- Servo as Property Management System (PMS)
- PowerBI
- Salesforce
- Zendesk
- Gladly
- MaestroQA
- Confluence
- Slack Channel
- PDF Conversion
- Facebook
- Instagram
- Youtube
- X
My Goal: Lighten your workload; so you can focus on your business and personal priorities.
I am open for collaboration to elevate your business to new heights.
