I help remote businesses stay organized, deliver exceptional customer experiences, and keep daily operations running smoothly.
What I bring:
* 1+ year supporting UK and US-based remote businesses in administrative support, CRM management, and customer service
* CRM management using GoHighLevel and Help Scout, including customer enquiries, lead tracking, and database maintenance
* Executive calendar management, appointment scheduling, and remote meeting coordination
* Quotation and invoice preparation using Stripe
* Customer support via email, chat, and phone with a focus on timely issue resolution
* Document management, SOP organization, and streamlined file systems
* Cross-functional collaboration with sales, marketing, customer success, and leadership teams
Tools I use:
Google Workspace • GoHighLevel • Help Scout • Aircall • Stripe • Canva • ClickUp • Slack • ChatGPT • Claude
Why hire me:
* Proactive and dependable with minimal supervision
* Strong attention to detail and excellent communication skills
* Quick to learn new tools and adapt to changing workflows
* Committed to helping your business stay organized, efficient, and customer-focused
