Highly organized and detail-oriented Virtual Assistant and Customer Support Professional with experience in administrative support, executive assistance, customer service, travel coordination, scheduling, email management, CRM systems, and data management.
I have experience supporting managers and teams by handling calendars, coordinating meetings, managing emails, preparing reports, maintaining records, and ensuring smooth day-to-day operations. I also have a strong customer service background, providing support through phone, email, and chat while resolving customer concerns efficiently and professionally.
My experience includes working with travel accounts, using GDS and Amadeus systems, managing reservations, coordinating with hotels and car rental providers, and documenting customer interactions through CRM platforms such as OneDesk.
I am proficient in Microsoft Office, Google Workspace, Excel reporting, data entry, documentation, and administrative coordination. I am known for my attention to detail, strong communication skills, professionalism, and ability to manage multiple tasks in fast-paced environments.
I am eager to help businesses stay organized, improve customer satisfaction, and support daily operations with accuracy and reliability.
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