I help businesses provide organized and professional customer support through email handling, chat support, CRM management, and administrative assistance. With 14+ years of experience in customer service and retail operations in Dubai and the Philippines, I understand how to communicate effectively with customers, resolve concerns efficiently, and support daily business operations in fast-paced environments.
My experience includes customer communication, transaction support, reporting, calendar management, team supervision, and administrative coordination. I have worked with international customers and supported high-volume operations while maintaining service standards and operational accuracy.
Tools I use include Google Workspace, Microsoft Office, Zendesk, Freshdesk, HubSpot, Slack, Zoom, Google Meet, Trello, Canva, ChatGPT, Grammarly, and Retail Pro POS Systems.
I am available for full-time work during 8 AM to 5 PM Philippine Time and can adjust to US, UK, or AU business hours when needed. I have a reliable fiber internet connection, backup mobile data, and a dedicated home workspace suitable for remote work and virtual meetings.
I am looking for a long-term opportunity where I can provide dependable customer support and administrative assistance while growing with the company. I value professionalism, consistency, communication, and completing tasks with accuracy and attention to detail.
