With a strong background in leadership roles across customer service, property management and appointment setting and training, I bring a proven track record of managing teams, enhancing customer satisfaction, and optimizing workflows. I’m proficient in tools like Zendesk, Lodgify, Trello, Airbnb, GoHighLevel, iGMS, -----------, VRBO., etc. with expertise in calendar and inbox management, travel coordination, and inbound/outbound communication. Whether leading customer service teams or managing short-term rental properties, I am dedicated to delivering exceptional results and fostering growth in dynamic environments.