A highly motivated and detail-oriented professional with 2 years of proven expertise in Customer Service and Administrative Support, and 6 months of experience in Cold Calling, as well as serving as both an Executive and Personal Assistant.
Skilled in handling inbound and outbound calls for Appliance Warranty Plan Renewals, assisting customers with various inquiries, and maintaining detailed and accurate records. I am also experienced in billing, daily reporting, and record keeping, with a strong focus on accuracy and efficiency.
In my role as an Executive/Personal Assistant, I’ve provided end-to-end support through calendar and email management, travel coordination, communication handling, and platform management.
On the creative side, I specialize in producing engaging video content and professional marketing designs using tools such as Canva and CapCut, allowing me to support businesses not just administratively, but also visually.
With excellent communication skills, adaptability, and a proactive approach, I bring value to every team, whether in client-facing roles or behind-the-scenes support.