A graduate with a Bachelor's degree in Psychology, seeking new opportunities in the professional
field. Eager to apply academic knowledge, internship experience, and work experience to contribute effectively to the organization. Committed to continuous learning and professional growth. I am a detail-oriented and reliable with hands-on experience as a Customer Service Representative in a fast-paced BPO industry. Proven ability to handle customer inquiries, resolve concerns professionally, and maintain accurate records. Skilled in customer support, email and call handling, CRM management, and administrative tasks. Proficient at multitasking, following SOPs, and delivering excellent client experience.
