Experienced IT Manager and Microsoft 365 Administrator with more than 15 years of progressive experience in IT infrastructure, cloud services, endpoint security, network administration, and technical support. Proven expertise in managing Microsoft 365, Azure/Entra ID, Intune, Conditional Access, Defender for Endpoint, and SaaS platforms across healthcare, insurance, and offshore staffing industries.
Skilled in designing and implementing secure IT environments, managing user access and identity controls, deploying endpoint protection solutions, and overseeing device lifecycle management from onboarding to decommissioning. Strong background in network infrastructure, LAN/WAN technologies, server administration, and technical documentation.
Recognized for delivering reliable IT operations, strengthening cybersecurity posture through MFA and compliance policies, and providing exceptional technical support to geographically distributed teams. Adept at translating technical concepts into practical business solutions while ensuring operational efficiency, security, and scalability.
