I have over several years of experience in the technology field. I have 5 years of experience as an application support engineer and handle mostly Salesforce application issues and ServiceNow administration. I also have 8 years of experience as an IT Helpdesk/Service Desk Engineer.
Skills:
Salesforce Administrator
ServiceNow Administrator
SharePoint Administrator
Basic knowledge in SQL
Application Support
Active Directory
Microsoft Exchange
Remote Troubleshooting
Technical Analysis
Software and Hardware Diagnosis