xperienced customer service and collections officer with 3 years of expertise, including 9 months as a CSR for a Shopify e-commerce. Proficient in handling escalations, management, and leadership roles, with additional skills in Facebook Ads, Business Suite, Canva graphic design, basic video editing, and product photography. Continuously learning and evolving, I am passionate about delivering high-quality customer experiences while enhancing my creative and technical capabilities.
