I’ve been in the BPO industry since 2011. I’ve loved
working in this field since it helped me improve my
frontline skills and give them the finest possible
service. I also had the opportunity to mentor
rookies agents and assist them develop into the
greatest customer service agents possible.
Additionally, An extensive experience in verifying
insurance eligibility and benefits during the initial
patient intake process. Adept at developing and
maintaining relationships with insurance companies
and our respective patients. - Verified patient
insurance eligibility and benefits for initial patient
intake