Hello there, I'm Rylle Racquel from the Philippines. I'm Property Management and Short-Term Rental Virtual Assistant with 4+ years of experience supporting Airbnb hosts, landlords, and rental businesses in managing daily operations, guest relations, and online property performance. I specialize in making sure short-term rental operations run smoothly—from handling guest communication and bookings to coordinating maintenance, vendors, and property readiness. I also support property listing management, occupancy tracking, and operational admin tasks to help hosts stay organized and maximize bookings while delivering exceptional guest experiences and ensure properties operate efficiently. Alongside property work, I manage social media content planning, creation, scheduling, and engagement to help boost visibility and attract more guests or tenants.
What I can help you with:
Short-term rental operations support
Property management support
Property listing management
Monitor occupancy levels
Guest check-in and check-out coordination
Guest relations management
Booking coordination
Monitor listing performance
Vendor coordination
Repair and maintenance coordination
Property inspection coordination
Tenant relationship management
Customer service support
Social media management
Assist with outreach campaigns
Content planning & content creation
Content scheduling & posting
Administrative support
Appointment scheduling
Staff coordination & task tracking
Resolve guest issues and complaints
Track invoices and expenses
Coordinate cleaners and maintenance teams
Track maintenance issues
Identify opportunities to increase occupancy
Perform market research and reach out to potential properties
Monitor property conditions and ensure quality standards
Monitor guest reviews and respond professionally
Helping deliver exceptional guest experiences
Tools I'm proficient at:
Notion, Airbnb, Google Calendar, Facebook Marketplace, Canva, CapCut, Adobe Photoshop, Slack, Zoom, Microsoft Teams, Google Meet, Viber, WhatsApp, Viber, Google Workspace (Gmail, Google Docs, Google Sheets, Google Forms, Google Drive, Google Calendar), Microsoft Office (Microsoft Word, Microsoft Excel, PowerPoint, Outlook, OneDrive), ChatGPT, Google Gemini
My Availability:
I am available for full-time, part-time, or 10–15 hours per week engagements. I am flexible and open to working across US, UK, EU, Canada, and Australia time zones depending on business needs.
Let's work together.
Highly organized, proactive, detail-oriented, and reliable
Proven experience in virtual assistance, property management, or Airbnb
Excellent English communication skills (written and verbal)
Experienced with Airbnb and property management software
Able to work independently and take initiative
With reliable internet connection, backup internet, noise canceling headset & quiet workspace
Invite me for an interview.
I understand you're looking for a reliable STR and property management assistant to support your business operations and guest experience, I'd be happy to connect for an interview.
English Speaking, Sales, Marketing, Microsoft Excel, Project Management, Critical Thinking, Virtual Assistant, Brand Management, Critical Thinking, Cold Calling, English Proficiency, Lead Generation, Creative Problem Solving
Verified
