I am a Restoration Claims Representative and Xactimate Estimator with a strong background in property damage claims and the restoration process. I specialize in accurately assessing damages, writing detailed Xactimate estimates, and working directly with insurance adjusters to help reach fair and timely settlements.
I understand how stressful property damage can be for homeowners and business owners, so I focus on making the claims process as smooth and efficient as possible. My attention to detail and knowledge of restoration methods allow me to properly scope losses, avoid missed items, and ensure projects are fully covered and restored the right way.
I take pride in clear communication, strong negotiation, and advocating for the property owner while maintaining professional relationships with carriers and adjusters. My goal is always to deliver accurate estimates, faster approvals, and a better overall experience for everyone involved.
Additional Skills:
Strong customer service and client communication, Excellent phone and active listening skills, Ability to adapt to different personalities and situations, Clear and confident communication and presentation, Strong time management and multitasking abilities, Proficient in Microsoft Office and related software, Leadership and problem-solving mindset, Creative thinking for complex claim situations.
