Im a Nursing graduate with experience and knowledge of healthcare practices, terminology.
- Proficient in using telecommunication tools (video conferencing software, phone systems).
- Familiarity with electronic medical record (EMR) systems and basic medical documentation.
- Excellent communication skills, both written and verbal.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision.
- High level of empathy, attention to detail, and patient-focused care.
Let me assist you in addressing small issues before they turn into larger problems.
Assist with patient scheduling, coordinating telehealth appointments, and sending reminders.
- Guide patients on how to use telehealth platforms and troubleshoot any technical issues.
- Input and maintain accurate patient information in electronic health records (EHR) systems.
- Respond to patient inquiries through phone, email, or chat, providing information on healthcare services, appointments, or basic health advice within the legal scope.
- Assist licensed healthcare providers during virtual appointments by documenting sessions, managing patient files, and following up with patients on their care plans.
- Provide virtual education and support on basic health topics such as medication reminders, hygiene practices, and post-appointment instructions.
- Handle administrative tasks such as billing assistance, insurance verification, and medical coding support.
Bring me on board today, and together we will elevate your business to new levels!!!
