Medical Billing Manager | Revenue Cycle Management Specialist | 11+ Years of U.S. Healthcare Experience
Hello! I'm Jey, a highly experienced Medical Billing Manager and Revenue Cycle Management (RCM) Specialist with over 11 years of experience in the U.S. healthcare industry and 9 years of full RCM leadership experience managing high-performing billing teams.
Throughout my career, I have successfully improved billing efficiency, optimized workflow processes, strengthened accounts receivable performance, reduced denials, and increased revenue collection for healthcare providers. My expertise covers the entire revenue cycle, from patient registration through final payment collection.
Core Expertise
* Eligibility & Benefits Verification
* Appointment Scheduling
* Patient Demographics & Charge Entry
* Insurance Claims Submission (Electronic & Paper)
* Payment Posting & Reconciliation
* Accounts Receivable Management
* Denial Management & Appeals
* Insurance Follow-Up via Insurance Portals and Phone Calls
* Revenue Cycle Management (RCM)
* Team Leadership & Performance Management
Insurance Experience
* Medicare
* Medicaid
* Medi-Cal
* Blue Cross Blue Shield (BCBS)
* Aetna
* Cigna
* UnitedHealthcare
* Humana
* Tricare
EMR/EHR & Billing Software
* Athenahealth
* AdvancedMD
* Allscripts
* CharmEHR
* TherapyNotes
* TheraNest
* SimplePractice
* GeniusDoc
* Baritrax
Technical Skills
* Microsoft Excel
* Microsoft Word
* PowerPoint
* Outlook
* Microsoft Teams
* Skype
* Typing Speed: 82 WPM
Professional Strengths
* Strong analytical and problem-solving skills
* Detail-oriented with exceptional accuracy
* Excellent communication and interpersonal skills
* Tech-savvy and quick to learn new systems
* Highly organized and deadline-driven
* Dependable, trustworthy, and self-motivated
* Flexible with schedules, including weekends and holidays
* Able to work independently or lead collaborative teams
I am committed to delivering accurate, efficient, and results-driven medical billing services. Whether working independently or leading a team, my goal is to help healthcare organizations maximize revenue, streamline operations, and maintain the highest standards of quality and compliance.
I look forward to contributing my expertise, professionalism, and dedication to your organization.
Verified