With over 2 years of experience as a Property Management & Maintenance Support Specialist for both short-term and long-term rentals. Successfully managed multiple apartment buildings with over 100+ units and numerous Airbnb rentals allows property owners to focus on what truly matters—personal time and overseeing their business. As an Expert Airbnb Host Coordinator, guest experiences are improved, and maintenance issues are handled before they become headaches.
Has an additional background as a General Virtual Assistant that helps ensure administrative tasks are managed, processes are simplified, and excellent customer support is provided.
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KEY SKILLS:
+ Property management support
+ Efficient maintenance coordination
+ Guest relations and communication
+ Booking management and optimization
+ Customer service
+ File & CRM management
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TOOLS USED:
+ -----------
+ Trello
+ Slack
+ Aircall
+ Maddalone Portal
+ Smartbnb
+ Airbnb
+ OpenPhone
+ Google Suite
+ Microsoft Word
+ Microsoft Excel
+ Zendesk
+ Ring Central
+ WhatsApp
+ Canva
