Registered Nurse | BPO Professional | Virtual Assistant
I am a registered nurse with extensive BPO experience in US healthcare accounts, specializing in both Dental and Medical fields. A dedicated Customer Service Representative transitioning to a Virtual Assistant role, I am proficient in insurance terminology, EOB interpretation, and managing client inquiries. Adept at multitasking, problem-solving, and delivering excellent customer service. I am now seeking to leverage these skills in a Virtual Assistant role to provide high-quality administrative and insurance verification support.