With one year of experience in e-commerce customer support, handling customer inquiries through chat and email, and assisting with order concerns, refunds, and replacements. Able to provide clear and timely responses while ensuring customer issues are properly resolved. Familiar with Shopify for managing orders and tracking updates. Has basic Canva skills for creating simple visuals when needed. Strong attention to detail, good communication, and able to stay organized while working in a remote setup. Focused on giving customers a smooth and positive experience.
