Multidisciplinary professional with over 6 years of experience across IT support, customer service, operations management, and administrative assistance. Proven expertise in resolving technical issues, managing business operations, and providing virtual support in hybrid environments. Highly skilled in CRM tools, social media management, project coordination, and service desk operations. Adept at using Microsoft Teams, Slack, Google Workspace, SharePoint, Hootsuite, Trello, Notion and collaboration platforms to streamline communication.
Skills and Expertise:
• General Virtual Assistant
• E-commerce Management (Shopify) (Zendesk)
• Data Entry
• Graphic Design (Canva & CapCut)
• Airbnb Management (Real Estate)
• Social Media Management (Facebook Marketing, Meta Ads & Tiktok Ads)
• Digital Marketing (Product Affiliate)
• Event Management
• Information Technology (Network & Cyber Security)
