Claims and Deduction Analyst | Canada Market
January 2020 to February 2024
Communicates with customers to obtain necessary data and information such as debit notes, remittance advise and repayment confirmation for disputed deductions.
Reviews and validates deduction claim to ensure accuracy and legitimacy
Prepares necessary documentation and communicates with relevant departments to initiate credit creation.
Collaborates with cross-functional teams to resolve any issues or discrepancies related to deductions.
Few cash application process such as clearing
Communicates with carriers for delivery documents
Handles inbound and outbound calls for Collections activities
Claims and Deduction Analyst | US Market
March 2024- Present
Lead the emerging service transition from the market
Identification of pricing discrepancies in customer's invoice
Returns and Refusals analysis for validation and credit creation
Sales Finance Analyst | Canada Market
July 2024-Present
Maintaining promotional events in the system to be applied to customer invoices.
Accenture Philippines
Collections Analyst | August 4, 2017 to December 2019
Manage and collect outstanding accounts receivables from invoiced customer
Reconcile payments received from customer
Review and investigate billing disputes raised by customers and respond to inquiries and concerns
Analyze bad debts and review items for write-off recommendation
Handled in-bound and out-bound calls for Collection activities.
