I have more than 8 years BPO experience including the 2 and a half years VA as Administrative Specialist for a US Client. I am skilled in using Google Workspace and CRM systems like Salesforce, Amazon Workspace, Azure, Cisco and using virtual collaborations like Zoom, Teams, Skype, Slack. I took the initiative to resolve administrative issues independently, reducing dependence on executives. I've managed multiple high-priority tasks simultaneously, ensuring no missed deadlines or overlooked details.