Flexible Benefits Administration Analyst

I am a flexible benefits administration analyst with expertise in managing HR data files, tracking employee benefits, and ensuring accurate processing of medical, dental, and life benefits. I handle system updates, weekly reporting (eligibility, payroll, invoices), and submit employee changes to vendors. I am also experienced in conducting system and portal testing, reviewing requirements, and testing benefit rates during account renewals. Additionally, I collaborate with project managers, vendors, and contact center agents in weekly calls, create and update process documentation, and identify opportunities for automating manual processes.