I handle event sales bookings for a wide range of functions, including weddings, corporate meetings, birthdays, special events, Christmas parties, and seminars. Serving as the primary point of contact for client inquiries, I ensure their requirements are met efficiently and professionally. I also prepare monthly sales reports and actively work toward achieving company sales targets. In addition, I support clients with hotel arrangements, pre-shoot locations, supplier coordination, and itinerary planning.
I was responsible for managing the company?s social media presence, developing and publishing strategic content across Instagram and Facebook to effectively promote products with well-crafted, engaging captions. I managed customer communications via chatbot and Messenger, ensuring timely and professional responses. Additionally, I conducted comprehensive market research to identify industry trends, supported the implementation of marketing strategies and campaigns, and analyzed customer feedback and survey data to contribute to ongoing business improvement and optimization.