Shopify store owners hire me to manage customer support, order processing, subscriptions, and day-to-day store operations while delivering excellent customer experiences.
I specialize in supporting eCommerce brands through efficient customer service, Shopify administration, and backend operations. I am experienced in handling high-volume customer inquiries, processing refunds and cancellations, coordinating fulfillment, and maintaining accurate store management.
My recent experience includes working with eCommerce brands in the United Kingdom and United States as a Customer Support & Shopify Admin Specialist.
Here’s how I can help your business:<8efe80624d780eba0c6493ec45140364>Email & chat customer support
Shopify store administration
Order tracking & fulfillment coordination
Refunds, returns & cancellations
Subscription management using Recharge
Shopify product uploads & updates
Gorgias / Zendesk / Freshdesk ticket handling
Social media customer support
CRM management & data entry
Customer retention support
Supplier & fulfillment coordination
Tools & Platforms I Use:
Shopify
Gorgias
Recharge
Zendesk
Freshdesk
RichPanel
CheckoutChamp
Google Workspace
Microsoft Office
CRM Systems
I am highly organized, detail-oriented, and comfortable working independently in fast-paced remote environments. I focus on providing fast response times, accurate order management, and professional customer support that helps improve customer satisfaction and retention.
If you need a dependable Shopify Customer Support Specialist who can help keep your store operations running smoothly, feel free to invite me to your project.