Motivated Medical Virtual Assistant with nearly a year of experience in verifying patient insurance eligibility and benefits for dental procedures. Proficient in understanding various dental plans and skilled in utilizing appointment management software to optimize schedules and enhance customer service. Strong problem-solving skills with a commitment to patient satisfaction. Seeking to join a dedicated dental team where I can leverage my skills to enhance patient experiences and contribute to exceptional care.
Services I provide:
* Patient Registration/demographics/insurance information
* Checking patient eligibility and benefits verification
* Appointment scheduling and calendar management
* Dental coding and terminology proficiency
* Providing general administrative assistance, such as managing emails, scheduling meetings, and preparing reports.
* Customer services
* Compliance with HIPAA and other regulatory requirements
* Handling inbound and outbound calls, responding to inquiries, and addressing patient concerns via phone or email.
* Track and manage patient referrals
Tools and CRM
· Zoom
·Zoho
· Eaglesoft
· Opera DDS
· EZ2000
· Google Apps
· Doctible
· Telecom Deskphone
· Communicator Dialer
Verified
