Experienced Microsoft 365 & Azure Support Specialist with a strong background in providing technical support and administration for cloud-based services. Skilled in managing Microsoft 365 environments, Azure administration, and VMware virtualized infrastructures. Adept at troubleshooting and resolving issues in Managed Service Provider (MSP) settings, with extensive hands-on experience using ServiceNow ticketing systems to track and manage i-----------. Proficient in optimizing cloud environments for performance, security, and scalability, and dedicated to delivering high-quality customer support and technical solutions.
