I am a reliable and detail-oriented Virtual Assistant with extensive experience in Personal Insurance, Estimating, and Administrative Support. I have worked across multiple industries, including insurance, cleaning services, self-storage facilities, and loss adjusting, giving me a well-rounded skill set and strong problem-solving abilities.
I have comprehensive experience in Personal Insurance for home, contents, and motor/car insurance, covering all departments—from new policies, renewals, endorsements, and cancellations to new and existing claims handling. I am highly experienced in customer relations, ensuring clear communication, accurate documentation, and excellent client support throughout the policy and claims lifecycle.
In addition, I have experience as an Estimator for a cleaning company, handling both residential and commercial buildings, preparing accurate quotes, assessing job requirements, and coordinating with clients. I also have hands-on experience working with self-storage facilities and loss adjusting, where attention to detail, documentation accuracy, and timely follow-ups were critical.
I am organized, dependable, and comfortable working independently or as part of a remote team. I take pride in delivering high-quality work, meeting deadlines, and providing professional customer service in every task I handle.