I am a Customer Success and Technical Support Virtual Assistant with 4+ years of experience supporting US and UK clients across travel, hospitality, and consumer technology industries. My background includes customer support, technical troubleshooting, travel assistance, escalations, customer retention, admin support, and recruitment coordination.
I previously worked with Caesars Entertainment, assisting customers with hotel reservations, travel-related concerns, escalations, and retention-focused support. I also supported Dyson UK, where I handled technical troubleshooting, warranty processing, data entry, and customer service through email and chat. In addition, I have experience in recruitment support, including resume screening, interview coordination, candidate communication, and ATS updates.
Services I can provide:
Customer success and customer support<8efe80624d780eba0c6493ec45140364>Email and chat support
Technical and product troubleshooting
Hotel and travel booking assistance
CRM and ticket management
Data entry and administrative support
Recruitment coordination and ATS updates
Executive assistant support and follow-ups
I am organized, dependable, and professional in every task I handle. I work well under pressure, communicate clearly, and focus on helping businesses deliver excellent customer experiences while keeping operations smooth and efficient.
