I am a Mental Health Virtual Assistant with a Psychology background and 9 years of experience in customer service, tech support, and call auditing.
For 3 years, I supported an online mental wellness group, assisting with virtual session coordination, email handling, client intake, and administrative support. I am experienced in handling sensitive client communication with empathy, professionalism, and confidentiality.
My expertise includes:
• Mental health practice support (non-clinical)
• Customer & technical support
• Call quality auditing
• Email & chat management
• General virtual assistance
• LSA support
I am empathetic, efficient, detail-oriented, and committed to helping businesses create positive client experiences.
