I’m a Registered Nutritionist-Dietitian currently working as a Quality and Process Management Specialist for an Australian Digital Clinic. With a knack for simplifying healthcare processes, I focus on making patient experiences smoother and more reliable.
I’m skilled in fine-tuning workflows in Zendesk, conducting audits, and leading training sessions that keep our standards high. By digging into root causes and proactively solving issues, I help ensure patients always have accurate, up-to-date information and quick support when they need it.
With five years of experience in healthcare, I prioritize confidentiality and accuracy to deliver a seamless, secure service that patients can trust. I’m passionate about finding small improvements that make a big difference for both patients and the team.
