I have experience in Customer Support, providing professional, empathetic, and solution-oriented assistance to clients through chat, email, and phone. I am skilled in handling inquiries, resolving concerns efficiently, and ensuring a positive customer experience.
I also work as a Hospitality Virtual Assistant, managing reservations, modifications, and cancellations across platforms such as Airbnb, -----------, Agoda, Expedia, and Hostelworld. I use Cloudbeds property management system to handle bookings, availability, and guest information while ensuring smooth daily operations and accurate coordination.
In addition, I have experience in Real Estate Administrative support, assisting with listings, client coordination, database management, and general operational tasks to help real estate businesses stay organized and efficient.
I also provide Digital Marketing support, including social media management and online engagement strategies to help improve brand visibility and audience reach.
Lastly, I have experience in WordPress Website Creation, assisting in building, updating, and managing websites to support business online presence and functionality.
