Experienced customer service and data specialist with a background in market research interviewing, data validation, and technical support. Skilled in managing inbound and outbound calls, resolving customer inquiries, and delivering high-quality service in both technical and non-technical environments. Proven ability to handle complex data entry and validation tasks with accuracy, particularly within government agency projects. Strong communicator with a focus on efficiency, client satisfaction, and seamless support across various channels. Ready to bring a combination of technical know-how and customer-first service to a dynamic team.
