I am a seasoned professional with over a decade of experience in the BPO industry, specializing in customer support for e-commerce and telecommunications. My seven years as an Amazon Selling Partner Support associate honed my skills in account management, reimbursements, logistics, and FBA operations. Prior to Amazon, I worked as a chat and email support associate for AT&T and Verizon, where I developed strong communication and troubleshooting skills. My diverse background has made me adaptable and effective in managing complex situations while prioritizing customer satisfaction.
