Detail-oriented Medical Records Specialist with proven expertise in medical records retrieval, EMR management, and healthcare operations. Achieved measurable efficiency gains, including reducing retrieval time by up to 30% and enhancing operational workflows by 25%. Skilled in HIPAA, CMS, and regulatory compliance with a consistent 100?herence record. Experienced in cross-functional collaboration with legal, healthcare, and customer service teams to resolve record access challenges and improve client satisfaction. Background spans records retrieval, grievance and appeals resolution, and customer success, with a track record of optimizing processes, maintaining accuracy, and supporting both operational and revenue cycle objectives.
