I am an IT Support Specialist with over 12 years of experience in troubleshooting, systems administration, and network management. With a Bachelor’s degree in Information Technology and certifications such as the Google IT Support Professional Certificate, I have a well-rounded technical foundation. My experience spans roles in IT support, MIS, and customer-focused technical solutions, including hands-on troubleshooting, remote support, and systems documentation.
In my past roles, I’ve worked with companies such as Puregold Price Club, providing technical support for POS systems, assisting with system upgrades, and optimizing information systems to ensure business continuity. Known for my problem-solving skills, attention to detail, and customer-centric approach, I am committed to delivering seamless IT support to enhance organizational efficiency and user satisfaction.
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