Detail oriented professional with 5 years of progressive experience across Fraud & Claims Analysis, inventory forecasting, and Short-Term Rental services, with a strong focus on risk management and compliance. Demonstrated expertise in identifying fraudulent activities, conducting detailed investigations. Skilled in analyzing data, mitigating operational risks. Recognized for maintaining confidentiality, upholding data integrity, and delivering accurate and complaint solutions.
- I have experience calendar optimization, Resolution Center Mediation and Listing Management
- I have experience dealing with dispute charges and information.
- I'm proficient in email management.
- I have a basic understanding of programming languages such as Java, Python, HTML, CSS, and C++.
- Proficient in computer applications, particularly Microsoft Office, Power Point, Excel, Google Docs, Sheets, and Slides.
- Excellent problem solver and de-escalations.
- I have experience assisting client management in engaging with travelers and travel arrangers.
- Fraud Detection and Prevention.
- Critical Thinking and Problem Solving.
- Organizational and time management skills.
- Written and Verbal communication.
- Decision Making Under Pressure.
- Inventory Forecasting and Demand Planning.
- Data Driven Decision Making.
- Attention to details.
- Customer service and Support.
- Client Relationship Management.
- Booking and Reservation Management.
- Multitasking in High Volume Environments.
- Proficient at computer works.
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