Results-driven Certified Healthcare Virtual Assistant with 5+ years of experience supporting U.S. healthcare and insurance operations. Specialized in Revenue Cycle Management (RCM), including end-to-end authorization processing, claims management, appeals, A/R follow-ups, insurance verification, and payment posting and collections. Demonstrated ability to optimize workflows, reduce claim denials, and accelerate reimbursement cycles. Proficient in eClinicalWorks, Athenahealth, AthenaOne, and multiple insurance portals. Recognized for strong analytical skills, leadership, and consistently delivering high-quality results in fast-paced, high-volume environments.
