LOGISTIC INDUSTRY
- taking urgent and critical calls and emails.
-equipped with logistical knowledge.
- providing resolution on customers issue
-dealing and understanding frustrated customers.
- proficient in with exchanging emails with different clients while working on other escalations.
ORDER MANAGEMENT
- Processing orders and coordinating with suppliers.
-Direct day to day processes including , timelines, quality, proof approvals, shipping and tracking.
-Communicate order status with Account Manager or Client.
-Proactively manage order milestones and provide solutions on any issues.
- Invoicing orders that has been shipped to client.
