Hi! My name is Jesa, and I have worked as an Inbound customer service representative for the last 2 years. I excel at 3 skills, which were empathy, as I believe in a customer-first attitude; communication, as I affirmed that listening and making customers feel heard will help us determine how to help them in an efficient way; and lastly, professional ethics. We may have our personal lows and highs, but it should affect the quality and service we offer or provide to our dearest customers.
