As an experienced Customer Service Representatives and Visual Assistant, I learned how to respond to inquiries via phone and email. Addressing customer complaints and resolving issues proficiently and professionally. I am also providing correct information and educating our customers about product features, benefits and troubleshooting.
Hence, as a Visual Assistant, I know how to assist customers with work order requests, tracking and handling returns/callback. I also maintained records by documenting costumer's interactions, transactions and feedbacks to ensure accurate records.
