Sales Support |Order Processing | Logistics Coordinator | Logistics Order Entry
Supply Chain & Inventory Management
Hi, I'm Switzel from the Philippines. I have 7+ years of experience supporting businesses across administrative, customer service, sales operations, order management, and HR functions. Think of me as your reliable Back-Office Executive Assistant helping you with daily operations, ensuring your customers are happy, their orders processed and delivered on time.
What I can help you with:
Administrative support
Virtual reception support
Inbox & email management
Appointment scheduling
Online file management
Bank reconciliation
Order management
Order Processing
Fulfillment Coordination
Shipping Coordination
Shipment Monitoring
Lead generation
Cold calling / warm calling
Logistics coordination
Monthly sales reporting
HR documentation
Data entry and data validation
Inventory management
Creating reports and presentation
CRM updates and database maintenance
Conduct market research and competitor analysis
Process documentation & workflow optimization
Financial record & general ledger preparation
Negotiate pricing, deals, and contracts
Prepare weekly and monthly sales reports
Monitor inventory levels and anticipate stock needs
Work with the marketing team to implement campaigns
Manage support tickets and provide timely resolutions
Coordinate with warehouse, logistics, and procurement teams
Resolve customer concerns (orders, product inquiries, returns)
Why work with me:
Detail-oriented, proactive, hardworking, and thrives in structure
Highly organized and customer-oriented
Able to work in a fast-paced environment
Comfortable working with spreadsheets, order management or CRM tools
With proven experience in sales operations, order entry & customer service
With fast, reliable internet connection, working computer, noise canceling headset
With excellent communication, negotiation, and presentation skills
Experience managing customer interactions (social media, website, email, chat)
Tools Proficiency:
Asana, Hubspot, -----------, Trello, Notion, Slack, Zoom, Microsoft Teams, Google Meet, WhatsApp, Viber, Canva, CapCut, Adobe Photoshop. Calendly, Meta Business, Facebook, Instagram, LinkedIn, Google Workspace (Calendar, Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher), Dropbox, OneDrive, ChatGPT, Gemini
Invite me for an interview.
You’re busy with work, aiming for more orders, and want more time with your family. I can handle the back-office tasks so you can focus on what matters most. Let’s chat soon.
Office and Administration, Data Entry, Virtual Assistant, CRM, Customer Support, Order Management, Canva, English, Problem Solving, Warm Calling, Email Support, Chat Support, Customer Support Management, Order Management, Inventory Management, Office and Administration, Order processing, Customer Service, Client Relationship Management, CRM, Sales Support, Order Fulfillment, Microsoft Excel, Email management, Travel management, Administrative Support, Asana, Trello, Monday, Sales Support
