Hi! I’m ----------- -----------, a 22-year-old General Virtual Assistant with a Bachelor’s degree in Information Technology. I’m passionate about helping people and businesses stay organized, creative, and efficient.
My journey started in the BPO industry at Fil-Am BPO Company, where I worked under a Telco account in both the Retention and Sales Departments. In the retention team, I handled chat support and inbound voice calls, assisting customers with their plans and helping them stay connected. In the sales department, I worked as an outbound voice representative, reaching out to clients and offering services that fit their needs. These experiences taught me the value of patience, clear communication, and building trust with every conversation.
Before that, I completed my On-the-Job Training at SPLACE BPO, where I helped build an Applicant Tracking System (ATS), managed emails, and organized applicant records. I also worked at Fortich Printing Press for over a year as a Layout Artist, designing marketing materials and assisting customers directly—an experience that sparked my love for creativity and attention to detail.
I’m comfortable using tools like Google Workspace, Canva, Figma, Photoshop, Notion, Trello, and Clockify to keep things running smoothly.
I’d describe myself as organized, creative, and reliable—someone who enjoys solving problems, learning new tools, and helping others get things done. Whether it’s managing schedules, designing layouts, or providing customer support, I’m always excited to make someone’s workday a little easier and more productive.
