Detail-oriented operations professional with 8+ years managing workflows, reporting, and teams in fast-paced BPO environments, now transitioning into remote Virtual Assistant work. Skilled in building automated dashboards and reports (Power BI, Power Automate, Power Apps), managing schedules and stakeholder communication, and creating SOPs that keep operations running smoothly without direct supervision. Comfortable owning tasks end-to-end and adapting quickly to new tools and systems.
