I am a motivated and results-driven professional with experience in market research interviewing, appointment setting, B2B communication, and customer support. I have worked with diverse clients and industries, handling phone calls, emails, and text communication to support sales, gather information, and maintain strong client relationships.
My background includes serving as a Market Research Interviewer at Dynata, where I conducted telephone surveys across various demographics, asked targeted questions, and ensured accurate and confidential data collection. I also have hands-on experience as an Appointment Setter in real estate and construction, where I contacted potential and existing clients, introduced services, qualified leads, and scheduled meetings and site visits.
In my role as a Manufacturer’s Representative, I acted as a liaison between the manufacturer and clients ensuring clear communication, problem resolution, and consistent follow-up. Across all roles, I have demonstrated strong communication skills, professionalism, and the ability to meet deadlines.