Results-driven Systems Engineer with 10+ years
of experience in IT support, systems administration, and command center
operations within the BPO industry. Proven ability to manage enterprise
systems, resolve complex technical issues, and support 24/7 operations. Skilled
in Windows Stack, VMware, Ivanti Suite, ServiceNow ITSM, -----------cast, Zscaler ZIA,
and various infrastructure monitoring tools. Known for strong problem-solving
skills, cross-functional collaboration, and delivering reliable IT services in
high-pressure environments.
