Current Employment Status:Not hired

Karen

Workforce Management - Real Time

"I had this VA that I could turn things over to made it a lot easier"

Kyle Mckenna

About

In GWFM - Real Time post, we do real time flagging of agents that are out of adherence, tagging of codes for offline activities like coachings/meetings/trainings, sending performance and absenteeism reports, and real time monitoring of the agents.

"I was able to make a better decision..."

– Tatiana Davis

See More Real Results

Current Employment Status:Not hired

Karen

Workforce Management - Real Time

"I had this VA that I could turn things over to made it a lot easier"

Kyle Mckenna

See More Real Results

About

"I was able to make a better decision..."

– Tatiana Davis

See More Real Results