about me:
Healthcare Administrative Specialist with 3 years of remote experience in medical documentation, scheduling, and patient record management. Holding a B.S. in Biology and certifications in administrative and digital management, skilled in transcription, intake, insurance verification, prior authorizations, refills, and EHR documentation. Proficient in Epic, Cerner, Microsoft Office, and telehealth platforms, recognized for accuracy, HIPAA compliance, and enhancing provider and patient experiences.
Professional Summary
-Dedicated Healthcare Administrative Specialist with 3 years of remote experience supporting providers, patients, and healthcare teams.
-Hold a Bachelor of Science in Biology with certifications in administrative and digital management, combining scientific knowledge with modern technical skills.
-Skilled in medical transcription, new patient intake, insurance verification, prior authorizations, prescription refills, chart management, and EHR documentation.
-Proficient in Epic, Cerner, Microsoft Office, Google Workspace, and telemedicine platforms, ensuring accurate, efficient, and HIPAA-compliant documentation.
-Experienced in reviewing and organizing medical records, preparing structured clinical notes, and supporting providers with clear and detailed documentation.
-Strong background in appointment scheduling, follow-ups, and post-visit coordination, improving workflow efficiency and patient satisfaction.
-Provide seamless telehealth support, including scheduling, troubleshooting technology, and facilitating smooth virtual care for providers and patients.
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Recognized for integrity, attention to detail, and the ability to work independently with minimal supervision.
-Committed to improving efficiency, reducing errors, and supporting providers in delivering excellent patient outcomes.
My Highlights:
-I hold a Bachelor of Science degree in Biology, providing a strong foundation in scientific knowledge.
-I also have a certification in General and Social Media Management, equipping me with the skills to effectively manage digital platforms.
Technical Skills & Tools
-Healthcare & Medical Tools
-EHR/EMR Systems: Epic, Cerner, EHR Proficiency
-Medical Billing & Coding Software: ICD-10, CPT, HCPCS (if applicable)
-Telemedicine Platforms: Zoom for Healthcare, -----------, other virtual care tools
Administrative & Office Tools
-Microsoft Office Suite: Word, Excel, PowerPoint (advanced proficiency)
-Google Workspace: Docs, Sheets, Drive, Calendar, Gmail
-Collaboration Tools: Slack, Microsoft Teams, Zoom
Digital & Productivity Tools
-Canva (content & digital asset creation)
-Social Media Management Platforms: Meta Business Suite, Hootsuite, Buffer
-Calendar & Scheduling Tools: Outlook Calendar, Google Calendar
Let's Elevate your Healthcare Support to New Heights!