With 8 years of experience in customer support and 1 year as a travel consultant, I specialize in managing inquiries via chat, email, and phone. I’m proficient in appointment scheduling and CRM tools, including GHL, Salesforce, Zendesk, RingCentral, Avaya, Time Doctor, Canva, and other systems used by VAs. Known for my problem-solving abilities, attention to detail, and efficient communication, I deliver top-tier service and ensure client satisfaction.
Key Skills:
• Customer support via email, chat, and phone
• 1 year of experience as a travel consultant
• Appointment scheduling and calendar management
• Expertise with GHL, Salesforce, Zendesk, RingCentral, Avaya, Time Doctor, and Canva
• Conflict resolution and troubleshooting
Verified
