I am a licensed professional teacher with strong background in Education, customer service, email management and back office support for more than 5 years. As such, I am adept in addressing customer inquiries via chat, email and calls, reviewing and certifying documents, data entry, and managing client relationships ensuring high level of client satisfaction and ensuring smooth collaboration and timely results.
Currently, I am working as a Student Enrollment services officer at Toronto School of Management based in Canada.
I am responsible for reviewing student documents, communicating their pending requirements for successful enrollments and collaborating with the stakeholders for the list of expected students for each intakes.